Prerequisites
Before you begin, please ensure:- You have a Facebook account that administers the Page you want to connect.
- You are logged into that Facebook account in your current browser session.
- You have Admin or Editor permissions for the Facebook Page.
Connecting Your Account
1
Navigate to Accounts
In the PaddyPost sidebar, click on Accounts.
2
Add Account
Click the Add Account button in the top right corner of the Accounts page.
3
Select Facebook
Choose Facebook Page from the list of available social networks.
4
Authorize PaddyPost
A Facebook popup will appear.
- Click Continue as [Your Name].
- Select the Facebook Pages you want to connect to PaddyPost.
- Ensure all permissions are set to Yes to guarantee full functionality.
- Click Done and then OK.
5
Select Pages
You will be redirected back to PaddyPost. A list of your available Facebook Pages will appear. Select the specific page(s) you wish to add to your workspace and click Add Accounts.
Troubleshooting
My Facebook Page isn't showing up
My Facebook Page isn't showing up
If the page you want to connect isn’t listed, it usually means PaddyPost doesn’t have permission to access it. To fix this:
- Go to your Facebook Settings & Privacy > Settings.
- Select Business Integrations (or “Apps and Websites”).
- Find PaddyPost and remove it.
- Return to PaddyPost and try the connection process again.
- When prompted by Facebook, ensure you select Select All or explicitly check the missing page.
Posts are failing to publish
Posts are failing to publish
Facebook security tokens can expire or become invalid if you change your password.To resolve this, simply go to the Accounts page in PaddyPost and click the Refresh or Reconnect button next to your Facebook Page account.