> ## Documentation Index
> Fetch the complete documentation index at: https://support.paddypost.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Instagram Account

> Connect your Instagram Business accounts to PaddyPost to schedule posts, Stories, and Reels.

PaddyPost allows you to schedule and publish content directly to your Instagram Business or Creator accounts.

<Note>
  PaddyPost supports **Instagram Business** and **Creator** accounts. Personal Instagram profiles cannot be connected due to Instagram's API limitations.
</Note>

## Prerequisites

To successfully connect your Instagram account, please ensure:

1. Your Instagram account is switched to a **Business** or **Creator** account.
2. Your Instagram account is linked to a **Facebook Page**.
3. You are an **Admin** or **Editor** of the linked Facebook Page.
4. You are logged into the correct Facebook account in your browser.

## Connecting Your Account

<Steps>
  <Step title="Navigate to Accounts">
    In the PaddyPost sidebar, click on **Accounts**.
  </Step>

  <Step title="Add Account">
    Click the **Add Account** button in the top right corner.
  </Step>

  <Step title="Select Instagram">
    Choose **Instagram** from the list of social networks.
  </Step>

  <Step title="Authorize via Facebook">
    Since Instagram is part of Meta, you will be redirected to a Facebook authorization page.

    1. Click **Continue as \[Your Name]**.
    2. **Select Instagram Business Accounts**: Choose the Instagram accounts you want to use.
    3. **Select Pages**: Choose the Facebook Pages linked to those Instagram accounts. (This step is required).
    4. **Permissions**: Leave all permissions enabled to ensure PaddyPost works correctly.
    5. Click **Done**.
  </Step>

  <Step title="Select Account to Add">
    You will be returned to PaddyPost. Select the specific Instagram account(s) you wish to add to your workspace and click **Add Accounts**.
  </Step>
</Steps>

## Troubleshooting

<Accordion title="My Instagram account isn't showing up">
  This is the most common issue and usually happens for one of two reasons:

  1. **It's not a Business Account**: Open Instagram on your phone, go to **Settings** > **Account** > **Switch to Professional Account**.
  2. **It's not linked to a Facebook Page**: Go to your Facebook Page **Settings** > **Linked Accounts** > **Instagram** and ensure the connection is established.
  3. **Permissions were missed**: Remove the PaddyPost integration from your Facebook Business Integrations settings and try connecting again, making sure to "Select All" accounts when prompted.
</Accordion>

<Accordion title="I can't publish Stories or Reels">
  While PaddyPost supports these formats, Instagram has strict requirements for auto-publishing.

  * **Stories**: Ensure you aren't using interactive stickers (like Polls or Music) that aren't supported via API.
  * **Reels**: Must be under 15 minutes and meet specific aspect ratio requirements.

  If a post fails, try publishing it as a standard feed post to verify the connection is working.
</Accordion>